Privacy Policy

Last Updated: July 7, 2026

1. Who We Are

Words For Walking LLC ("we," "us," or "our") provides publishing advisory and education services. If you have any privacy-related questions, please contact us using the details at the bottom of this page.

2. What Information We Collect

Information you provide directly:

• Name and email address when booking a consultation via Calendly
• Responses to the author readiness quiz on this website
• Any information you share via email or during a consultation session
• Recordings or transcripts of consultation sessions, where consent has been obtained prior to recording

If a consultation session is to be recorded or transcribed, you will be notified at the start of the session and given the opportunity to consent before recording begins. Recordings are used solely for the purpose of providing our services and are not shared with third parties.

Information collected automatically:

• Basic website usage data collected by Netlify (our hosting provider), including page views and general visitor information
• Standard browser and device information such as browser type, operating system, and referring URL

We do not currently use Google Analytics or any other third-party tracking or advertising tools. If this changes, this policy will be updated accordingly.

3. How We Use Your Information

We use the information we collect to:

• Schedule and confirm consultation appointments
• Understand where you are in your publishing journey and tailor our guidance accordingly
• Respond to enquiries and provide the services you have requested
• Send confirmation emails and any agreed follow-up materials
• Improve the content and experience of this website

We do not use your information for automated decision-making or profiling.

4. Legal Basis for Processing

We process your personal information on the following grounds:

• Consent — by using this website and submitting information, you consent to the practices described in this policy
• Legitimate interests — to provide and improve our services, respond to enquiries, and operate our business
• Contractual necessity — to fulfill a booked consultation or paid service

5. Third-Party Services

We use the following third-party services which may collect or process your information:

• Calendly — collects your name, email, and scheduling preferences when you book a consultation. For privacy information visit calendly.com
• Netlify — hosts this website and may collect basic visitor data. For privacy information visit netlify.com
• Zoom — used for video consultations. For privacy information visit zoom.us
• Typeform — used for the author readiness quiz. For privacy information visit typeform.com
• Stripe — used for payment processing. For privacy information visit stripe.com

Each of these services has its own privacy policy. We are not responsible for the privacy practices of third-party providers.

We may from time to time use additional third-party services to deliver or improve our offerings. Where any such service involves the collection or processing of your personal information, this policy will be updated accordingly.

6. Email Communications

When you book a consultation through Calendly, you will receive confirmation and reminder emails related to your appointment. These are transactional emails necessary to deliver the service.

We do not currently send marketing emails or newsletters. If this changes, you will be given a clear opportunity to opt in and can opt out at any time.

7. Cookies

This website uses minimal cookies. Netlify may set basic session cookies necessary for the site to function. We do not currently use advertising, tracking, or analytics cookies.

You can control cookies through your browser settings. Disabling cookies will not affect your ability to use this website.

This website displays a cookie consent banner when you first visit. You may accept or decline non-essential cookies at that time. If you decline, only essential cookies necessary for the site to function will be used.

Future use of analytics: We may in future add Google Analytics to better understand how visitors use this site. If we do, this policy will be updated to reflect that, and your cookie consent preference will determine whether analytics cookies are set.

8. How Long We Keep Your Information

We retain your information for as long as necessary to provide our services and comply with our legal obligations:

• Consultation records and related communications — 3 years after the last interaction
• Quiz responses — retained by Typeform in accordance with their data retention policy
• Scheduling data — retained by Calendly in accordance with their data retention policy

You may request deletion of your personal data at any time by contacting us using the details below.

9. Your Rights

Depending on where you are located, you may have the following rights regarding your personal information:

• Access — request a copy of the information we hold about you
• Correction — request that we correct inaccurate information
• Deletion — request that we delete your personal information
• Objection — object to how we use your information
• Portability — request your data in a portable format

To exercise any of these rights, please contact us using the details below. We will respond within 30 days.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete it, and the right to opt out of the sale of your personal information.

We do not sell personal information. To exercise your California privacy rights, please contact us using the details below.

11. International Visitors

This website is operated in the United States. If you are visiting from outside the US — including from the European Union, United Kingdom, Canada, or Australia — please be aware that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your country.

By using this website, you consent to this transfer. If you have questions about how your data is handled, please contact us using the details below.

12. Children's Privacy

This website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us using the details below and we will delete it promptly.

13. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or loss. Our website is hosted on Netlify, which maintains industry-standard security practices.

However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically. Continued use of this website after any changes constitutes your acceptance of the updated policy.